RADVision Scopia XT5000 Series Przewodnik Instalacji Pobierz pdf (Strona 145)

Figure 90: Viewing system network information

Resolving Problems with Audio

Problem

I cannot hear audio after setting up the system.

Solution

Make sure the monitor volume is not set to 0.

Solution

Make sure the system volume is not set to 0 by activating on the XT Remote Control

Unit.

Solution

While the system is in a call, perform the audio tests to verify that the audio input and output

are in order:

1. Access audio tests as follows:

•

From the endpoint, select Configure > System Status > Audio > Tests.

•

From the web interface, select Diagnostics > Audio > Tests.

Installation Guide for Scopia XT5000 Endpoint with Embedded

Server for IP Office Version 3.2

Troubleshooting the Scopia XT Endpoint for IP Office | 145

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RADVision Scopia XT5000 Series Przewodnik Instalacji Strona 145